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BrisbaneGold CoastSunshine Coast
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House painting is where we started. Interior painting, exterior painting and all the other jobs in between. Home is important to us. We know what it means to paint yours.

When home is a community, getting it right is a big responsibility. South East Queensland strata have staked their reputation on ROCHELE painting services for decades. Don’t stress. We’ve got this.

A space where people work is different. How it’s painted matters. You've got business to do and that space is where it happens. Not many painters in Brisbane know how to handle that. We know how to keep things moving.

Brisbane Gold Coast Sunshine Coast

1300 808 164

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feedback

At Rochele Painting, we aim to be Prompt and Professional and fulfil our customer’s expectations. It is a fact that 75% of Rochele Painting customers come from either customer referrals or repeat customers (Statistic taken from company database during Jan 2019- December 20191).

However, we are always looking for new ways to improve our company. If there is some aspect of our service that you think we can improve please tell us through our Customer Survey. But don’t just tell us what was wrong make sure you suggest a potential solution. That way we can continue to improve and offer our customers the best customer service possible.

Alternatively, we love to hear good feedback and always pass it on to the people that made the service possible.

PLEASE NOTE: Feedback can be made anonymously by leaving your name, email and reference fields blank. We will still receive the form and take your feedback seriously.



Service Area Assessed



Administration

Please assess the service of our office and administration. This includes how prompt and professional we were in dealing with:

  • Enquires, quote requests & job requests
  • Sending out a copy of the quote (via fax, email or mail)
  • Billing procedure & processing payment

(1=Poor, 5=Excellent)

Estimation

Please assess the service of your estimator in:

  • Arriving to the appointment on time
  • Assistance in enquiries regarding painting procedures
  • Providing a detailed quote

(1=Poor, 5=Excellent)

Supervision

Please assess the service of your supervisor in:

  • Communicating clearly and professionally with you
  • Ensuring quality of work was maintained
  • Leading and directing painters

(1=Poor, 5=Excellent)

Painting

Please assess the service of your painters in:

  • Professional attitude and attire
  • Quality of workmanship
  • Cleanup

(1=Poor, 5=Excellent)

Reference

Our company aims to always provide prompt and professional service. If you feel we achieved our aim with your job please in a handful of words tell us why. We love to share this feedback with those that made the service possible and would love to add it to our website.